Client success stories

Warranty certificates for luxury watches
How did the brand increased the trust of its customers?
- Offered a free 4-year extension of warranty for all its watches
- Gave along with the extension a free digital certificate to replace the plastic warranty card
- The certificate is protected on a public blockchain, making the warranty validity impossible to dispute

Diamond traceability
How did the brand increased the trust of its customers?
- All diamonds are fully traced and proofs of each traceability event are recorded on a public blockchain
- All these proofs are verifiable by customers on HB website
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Our values and approach
Integrity
- Deliver on time
- Reliable: say when we can't do
- Respect confidentiality
Usefulness
- Helping customer as a priority
- No bullshit
- Sharing knowledge generously
Authentic
- Being true
- Intellectual honesty: say when we don't know
Strong technically
- Take technical challenges
- Gather the best team and solutions
- Go deeper than needed in understanding